Contact Information

Contact Information & Customer Support

Aorumn is responsible for customer-service inquiries relating to purchases made through https://aorumn.com.

We are a clothing-focused clearance store offering discounted men's and women's clothing, seasonal apparel, and selected fashion accessories.

1. Customer Support Details

Trade Name: Aorumn

Email: MosheCovitz51945@hotmail.com

Website: https://aorumn.com

2. Business Address

Aorumn

244 Crystal Lake Rd

This is our provided business contact address.

The appropriate return address may be different. Please obtain return instructions before mailing merchandise.

3. Contacting Customer Support

For assistance, provide:

Your full name;
Order number, if applicable;
Email address used at checkout;
A description of your inquiry; and
Relevant photographs if reporting damage or an incorrect product.

Never share payment-card security codes or passwords.

4. Product and Size Inquiries

Customers may contact us with questions about clothing sizes, colors, materials, styles, product conditions, prices, and availability.

Please include the product name or product-page link.

5. Order and Shipping Inquiries

For questions about shipping, tracking, or delivery, include your order number and any available tracking information.

Shipping terms are described in our Shipping Policy.

6. Returns and Refunds

Eligible products may be returned according to our Return & Refund Policy.

7. Privacy Requests

For requests concerning personal information, email MosheCovitz51945@hotmail.com with the subject line Privacy Request.

We may need to verify your identity before processing certain requests.

8. Payment Questions

For payment issues, provide your order number, payment date, amount, and a description of the concern.

Do not send complete card numbers or security codes.

9. Customer Inquiries

We aim to review customer inquiries in a timely manner.

Response times may vary during weekends, public holidays, seasonal promotions, or busy sales periods.

10. Platform Information

Our ecommerce store is hosted by Shopify.

Aorumn is responsible for its product information, customer support, applicable order fulfillment, returns, and refunds.

11. Complaints

If you have a concern about an order, product, payment, shipment, or return, please contact us with supporting details.

We will review concerns and respond in accordance with applicable law and our store policies.

12. Product Availability

Clearance clothing may have limited sizes, styles, and quantities.

If an item becomes unavailable, an appropriate resolution may include cancellation, refund, or an alternative agreed to by the customer.

13. Changes to Contact Information

We may update our business contact information when necessary. The latest details will appear on our website.

14. Contact Us

Store: Aorumn